Privacy Policy

This privacy policy (“Privacy Policy”) governs the processing of your personal data as part of your use of (the “Website”) and its associated services (hereinafter together referred to as “Services”). This processing is undertaken by Lore Segers, Tweewatersstraat 3, 3000 Leuven, Belgium. By using the Website, you acknowledge that you have read this Privacy Policy carefully and that you agree with it without reservation.

Please note that as part of the services provided via the website, Lore Segers uses so-called cookies. Cookies are small text files that are stored on a device’s hard drive and contain certain information and sometimes personal data. For more information on the way cookies are used, please refer to the section on cookies below.

1.   What Lore Segers processes

1.1.     During the registration process and when using the Website, personal data pertaining to you is collected. Such personal data include:

·            your contact details and basic identity such as your name, e-mail address, mailing address, phone number, and country of residence;

·            Credit card information

In principle Lore Segers obtains the above mentioned personal data directly from you.

1.2.     For processing your personal data under the conditions outlined in this Privacy Policy, Lore Segers as the responsible party requires yourconsent. Lore Segers therefore asks specifically for consent with its processing of your personal data at the beginning of the registration process. By consenting to the processing of your personal data, you also accept this Privacy Policy. You acknowledge that your consent for processing is freely given and pertains specifically to the processing activities listed in the Privacy Policy, which you have read and understood.

1.3.     By signing up to Lore Seger’s newsletter you consent to the processing of your e-mail address under the same conditions as mentioned in article 1.2 above, irrespective of any prior registration.

2.   Why Lore Segers processes

2.1.     Lore Segers first and foremost processes your personal details to provide you the Services available on the website. In order to quickly process your transactions, optimize your user experience and follow up on orders with correspondence if necessary, Lore Segers needs to process the details mentioned under clause 1.1. Lore Segers may also send you advertisements or follow-up information relating to a previous order.

2.2.     Lore Segers also processes some of your information to be able to provide you with relevant commercial messages from other organizations. Note, however, that Lore Segers never sells, trades or otherwise transfers your information to these organizations in a way that allows them to identify you.

2.3.     Lore Segers processes your personal data to perform statistical analyses so that it may improve its Services.

2.4.     Lore Segers uses your personal information to inform you of initiatives, opportunities or promotions from Lore Segers or its selected partners.

2.5.     Your personal data may be transferred to the police or the judicial authorities as evidence or if there are justified suspicions of an unlawful act or crime committed by you through your registration with or use of the Services.

2.6.     Lore Segers may process your personal data for informing any third party in the context of a possible merger with, acquisition from/by or demerger by that third party, even if that third party is located outside the EU.

2.7.     Lore Segers may also process your personal data for the preservation of the legitimate interests of Lore Segers, its partners or a third party if and when your registration with or use of the Services can be considered (a) a violation of the Terms or the intellectual property rights or any other right of a third party, (b) a threat to the security or integrity of the Services, (c) a danger to the Website or any of Lore Segers’s or its subcontractors’ underlying systems due to viruses, Trojan horses, spyware, malware or any other form of malicious code, or (d) in any way hateful, obscene, discriminating, racist, slanderous, spiteful, hurtful or in some other way inappropriate or illegal.

3.   To whom Lore Segers sends

3.1.     Lore Segers does not send your personal data in an identifiable manner to any third party without your explicit permission to do so. If you want a third party to be able to access your personal data, Lore Segers will need your consent before access is granted.

3.2.     Lore Segers relies on third party processors to provide you the Services. These third party processors are only allowed to process your personal data on behalf of Lore Segers upon explicit written instruction of Lore Segers. Lore Segers warrants that all third party processors are selected with due care and are obliged to observe the safety and integrity of your personal data.

3.3.     Lore Segers may send anonymized and/or aggregated data to other organizations that may use those data for improving products and services as well as tailor the marketing, displaying and selling of those goods and services.

4.   Where Lore Segers processes

4.1.     Lore Segers and its third party processors will only process your identifiable personal data in the EEA.

4.2.     Lore Segers may transfer anonymized and/or aggregated data to organizations outside of the EEA. Should such transfer take place, Lore Segers will ensure that there are safeguards in place to ensure the safety and integrity of your data as well as all rights with respect to personal data you might enjoy under applicable mandatory law.

5.   How Lore Segers processes

5.1.     Lore Segers does its utmost best to process only those personal data, which are necessary to achieve the purposes listed under article 2.

5.2.     Your personal data are only processed for as long as needed to achieve the purposes listed under article 2 of this Privacy Policy or up until such time where you withdraw your consent for processing them. Note that withdrawal of consent may imply that you can no longer you the whole or part of the Services on the Website. Lore Segers will delete your personal data on request in accordance with article 6.4, unless a legal or regulatory obligation or a judicial or administrative order prevents Lore Segers to do so.

5.3.     Lore Segers will take the appropriate technical and organizational measures to keep your personal data safe from unauthorized access or theft as well as accidental loss, tampering or destruction. Access by personnel of Lore Segers or its third party processors will only be on a need-to-know basis and subject to strict confidentiality obligations. You understand, however, that safety and security are best efforts obligations only which can never be guaranteed.

6.   Your rights

6.1.     You have the right to request access to all personal data processed by Lore Segers pertaining to you. Subsequent requests for access addressed to Lore Segers that are manifestly submitted for causing nuisance or harm to Lore Segers, will not be dealt with.

6.2.     You have the right to ask that any personal data pertaining to you that are inaccurate, are corrected free of charge. In any case you can correct a lot of these data yourself via your profile. If a request for correction is submitted, such request shall be accompanied of proof of the flawed nature of the data for which correction is asked.

6.3.     You have the right to withdraw your earlier given consent for processing your personal data, in which case clause 5.2 will apply.

6.4.     You have the right to request that personal data pertaining to you be deleted if they are no longer required in light of the purposes outlined in article 2 or if you withdraw your consent for processing them. However, you need to keep in mind that a request for deletion will be evaluated by Lore Segers against legal or regulatory obligations or administrative or judicial orders which may contradict such deletion.

Instead of deletion you can also ask that Lore Segers limits the processing of your personal data if and when (a) you contest the accuracy of that data, (b) the processing is illegitimate or (c) the data are no longer needed for the purposes listed under article 2 but you need them to defend yourself in judicial proceedings.

6.5.     You have the right to oppose the processing of personal data if you are able to proof that there are serious and justified reasons connected with his particular circumstances that warrant such opposition. However, if the intended processing qualifies as direct marketing, you have the right to oppose such processing free of charge and without justification.

6.6.     If you wish to submit a request to exercise one or more of the rights listed above, you can send an e-mail to Such request should clearly state which right you wish to exercise and the reasons for it if such is required. It should also be dated and signed, and accompanied by a digitally scanned copy of your valid identity card proving your identity.

6.7.     Lore Segers will promptly inform you of having received this request. If the request proves valid, Lore Segers shall honour it as soon as reasonably possible and at the latest thirty (30) days after having received the request.

6.8.     If you have any complaint regarding the processing of your personal data by Lore Segers, you may always contact Lore Segers via the e-mail address listed in clause 6.6. If you remain unsatisfied with Lore Segers’s response, you are free to file a complaint with the competent data protection authority, i.e. the Belgian Privacycommission. For more information, visit

7.   Cookies

7.1.     You can avoid cookies being placed by configuring your browser as such. Guidelines as to how to do this can be found here:

· Internet Explorer:

· Microsoft Edge:  

· Chrome:    

· Firefox:   

· Safari:    

However, not allowing cookies when visiting the website may cause certain or all features of the website to stop working properly.

7.2.     When you visit Lore Segers’s website, Lore Segers places a number of cookies. Lore Segers uses functional cookies to help remember and process the items in the shopping cart and to understand and save user's preferences for future visits.

7.3.     In order to offer better site experiences and tools in the future Lore Segers also uses cookies to compile aggregate data about site traffic and site interactions. In particular, Lore Segers uses cookies from Google’s Google Analytics service. These cookies help Lore Segers gain insight in how visitors use the Website by gathering statistical data.

The Google Analytics cookies used are:

·   _ga

·   _gat

Specific information on what each of these cookies do and how long they remain on your computer, can be found here:

7.4.     Lore Segers does not use Google Adsense at present but may start to do so in the future.

7.5.     You may at all times withdraw your consent with Lore Segers’s use of cookies. To exercise this right, it suffices to delete the cookies, which have been placed on your device. To do so, you are kindly asked to refer to the appropriate instructions of your browser manufacturer, as listed above.